Data Protection

Privacy Policy

This page was last updated on 21-12-2024.

We assume you trust us. Therefore, we consider it our duty to protect your privacy. On this page, we explain what information we collect when you use our website, why we collect it, and how we use it to improve your user experience. This privacy policy applies to the services of claudiasjewels.com and does not cover the privacy practices of other websites and resources. By using our website, you agree to this privacy policy. vamos-mode.ch respects the privacy of all users and ensures that any personal data you provide is treated as confidential.

How we use collected data

  • Using our services – When you register for one of our services, we ask for personal data needed to provide the service. Data is stored on our own secure servers at claudiasjewels.com or on third-party servers. We will not combine this data with other personal data we hold.

  • Communication – If you send us an email or other message, we may save it. Sometimes we ask for personal data relevant to the inquiry to process your request and respond. Data is stored securely and is not combined with other personal data.

  • Cookies – We collect data for research purposes to better understand our customers and tailor our services accordingly. Our website uses cookies (text files placed on your computer) to analyze user activity. Information generated by cookies may be sent to www.claudiasjewels.com or secure third-party servers. We use this info to learn how you use the website, generate reports on site activity, and provide other internet-related services.

  • Usage purposes – We do not collect or use information for purposes other than those described in this policy unless we obtain prior consent.

  • Third parties – Information is not shared with third parties except for web applications and provider integrations used for our shop and order fulfillment, including the WebwinkelKeur rating system. This data is used only for these applications and not passed to third parties. Data may sometimes be shared internally, with employees obligated to maintain confidentiality.

Changes

This privacy policy may be adapted to the website’s use and features. Any changes to the site may result in changes to this policy. We recommend reviewing this policy regularly.

Personal data settings

We allow all visitors to view, change, or delete their personal data provided to us.

Newsletter opt-out

Each newsletter contains an option to change your details or unsubscribe.

Communication opt-out

To change your data or be removed from our files, contact us using the details below.

Disabling cookies

Most browsers accept cookies by default but can be set to reject or warn about cookies. Some website functions may not work properly if cookies are disabled.

Questions and comments

We regularly check compliance with this Privacy Policy. For any questions, contact us at info@claudiasjewels.com

Shipping and Delivery

We strive to make ordering and delivery as easy as possible. If you have any questions, contact our customer service.

Shipping costs

We cover all shipping costs. All products are delivered free to your home. No minimum order quantity.

Order shipping

After finding your ideal product, we process and ship your order quickly.

Average delivery times:

  • Processing takes 1–2 business days (weekdays). Orders placed on Friday evening or weekends may take longer.

  • Delivery takes 1–2 days.

  • Shipping takes about 2–3 business days.

You will receive a personalized tracking code via email a few days after ordering.

If you want to ensure same-day shipping, you can call us.

Order delivery

Enjoy your order after delivery. For exchanges or returns, visit the relevant page.

Defective product?

If damaged during transport, we will send a replacement at no charge. For a second damage, a full refund will be issued.

How to order

  • Select the product and click "Add to cart".

  • Check variants, then click "Proceed to checkout".

  • Enter correct address details.

  • Review shipping info (free shipping always).

  • Choose a payment method: Visa, Mastercard, Amex, Maestro, Apple Pay, Google Pay.

  • Follow payment instructions to complete your order.

Lost shipment?

If lost or undeliverable for logistic reasons, we will resend before refunding. If not received within 30 days of shipment, you may return the order.

Company details

Company name: Claudia Jewerly

Address: 75 S 43rd St, San Diego, CA 92113, United States

Company number: 77857161

Email: info@claudiasjewels.com